26
May
May
Network Failure? Telcos Now Must Warn, Compensate Nigerians, Says NCC
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admin / 2 months
- 0
- 2 min read
The Nigerian Communications Commission (NCC) has directed telecommunications operators to proactively notify consumers about major service disruptions and offer appropriate compensation. Under the new directive, operators must disclose the cause, affected areas, and estimated time of restoration through mass media. Consumers are also entitled to proportional redress—including validity extensions—in line with the Consumer Code of […]